A human approach
Connecting the dots,so you don't have to.
Zig Zags is a marketing consultancy boutique run by moi, Violeta Ratiu. I translate the insights into tangible ideas to bring added value to your travel business. And help you make an impact.
Laser focused marketing strategy
Relevant & engaging stories
Meaningful customer relationships
Here's a bit more about me
If it resonates with your own values, let’s team up and do a first project together.
63% of customers may abandon brands due to irrelevant content. How is your content?
71% of costumers say that inconsistent cross-channel messaging negatively affects the experience.
89% of customers switched brands due to poor customer experience.
My thoughts
Riff on marketing and life
The one thing to focus on before telling customers about your product.
Answer this simple question. So what? Why should I care about your amazing product? You say it’s…
Everyone who says you should be the best, is wrong.
I still remember the first time I walked into their coffee “shack”. More than 5 years have gone…
That time when a reassuringly heartfelt press ad sold blended scotch whisky.
To Dad Because I’ve known you all my life. Because a red Rudge bicycle once made me the happiest…
Cut the 80%.
The law of the Vital Few or Pareto’s principle claim is straightforward. For a given event, 20% of…
A staircase ruined his experience.
Mike decides that his home’s backyard needs a well-deserved makeover. He pictures himself turning…
Lessons I’ve learned.
Even from the early stages of my career I fought the idea of building one out of being average. I…
To hustle or not to hustle?
That shouldn’t even be a question anymore. But it is, unfortunately. From time to time, I hear the…
5 questions to answer before implementing those winning travel marketing tips.
Finding marketing ideas, tips, tactics meant to boost your travel business revenues is the easy…