Privacy Policy

I. General information

The present privacy policy is effective as of May 2018. The policy will regularly be updated to reflect any changes in the way we handle your personal data or any changes in applicable laws.

This document main purpose is to inform you on how ZIG ZAGS DIGITAL SRL (‘Zig Zags”) processes your personal data. We value your right to privacy and the protection of your personal data, ensuring the protection in accordance with applicable laws. Zig Zags maintains the appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing and/or against accidental loss, alteration, disclosure or access.

II. Categories of processed personal data

Zig Zags collects personal data in two ways:

(1) directly (when you provide personal data to sign up for a newsletter, send a request via our website forms or register to comment on an article);
(2) indirectly (through our website’s technology).

We may collect and process the following personal data:

  • Personal data that you provide by filling in forms on our website (full name, telephone number, email address, job title, company name). This includes registering to use the website, subscribing to services, newsletters, registering for a conference or requesting further information. Pages that collect this type of personal data may provide further information as to why your personal data are needed and how it will be used.
  • Any comments or other content that you upload or post to our website.
  • Details of your visits to our website, the pages you view and resources you access or download, including but not limited to, traffic data, location data, weblogs and other communication data.

III. Purpose and legal basis for processing your personal data

Zig Zags uses your personal data when required and for specific purposes, as it follows:

(1) for managing the contractual relationship between ZIG ZAGS DIGITAL SRL and you, precisely for processing, validating and contracting the rendered services

Legal basis: Your personal data is necessary for the performance of the contract that you are a party to. If you decide against providing the data, we can find ourselves in the impossibility of executing the terms of the contract.

(2) for facilitating communication with you so we can provide you with the requested info or in case of emergencies

Legal basis: Justified on the basis of our legitimate interests for ensuring proper communication and emergency handling within the agency.

(3) for monitoring the use of our website

Legal basis: Justified by our legitimate interest to ensure a proper user experience on our website.

(4) for marketing related activities such as sending newsletters regarding Zig Zags products and services

Legal basis: Processing your personal data for this purpose is directly linked to your consent should you choose to give it. Providing your personal data for this purpose is voluntary.

(5) for analytics reports to describe, predict and improve business performance and/or to provide a better user experience.

Legal basis: Justified by our legitimate interest in ensuring the proper function of our business operations and for the continuous improvement of our users’ experience. Providing your personal data for this purpose is voluntary.

IV. Timeframe for personal data processing

Zig Zags will process your personal data as long as it is necessary.

As long as we have an ongoing relationship with you, stipulated by a contractual agreement, we will process the personal data for the entire duration of our contract and once our contract ends, we will retain your data according to legal obligations.

If you withdraw the consent for processing your personal data for marketing purposes, Zig Zags will cease to process the data without affecting the previous data processing performed based your initial consent.

V. Third party sharing of personal data

For fulfilling data processing purpose, Zig Zags can share your personal data with service providers, professional advisors, public and governmental authorities or third parties in connection with a commercial transaction, as it follows:

  • For website administration;
  • When necessary for awarding prizes or other facilities to specific individuals following their participation at different promotional campaigns organized by ZIG ZAGS DIGITAL SRL;
  • For improving and personalizing the website experience;
  • For data analytics reports, website testing and optimization, user activity monitorization;
  • For commercial communication to the extent permissible under applicable law;
  • When sharing personal information is required by law.

VI. Personal data transfer

Personal data provided to ZIG ZAGS DIGITAL SRL can be transferred outside Romania, but only within European Union.

VII. Your rights regarding the processing of personal data

In the circumstances and under the conditions, and subject to the exceptions, set out in applicable law, you are entitled to:

  • request access to the personal data we process about you;
  • to know whether we hold personal data about you and, if we do, to obtain information on and a copy of that personal data;
  • request a rectification of your personal data, have your personal data be corrected if it is inaccurate or incomplete;
  • object to the processing of your personal data, requesting us to no longer processes your personal data;
  • request the erasure of your personal data, including where such personal data would no longer be necessary to achieve the purposes;
  • request that Zig Zags only processes your personal data in limited circumstances, including with your consent;
  • request portability of your personal data, either by receiving a copy (in a structured, commonly used and machine-readable format) of personal data that you have provided to Zig Zags, or request Zig Zags to transfer the personal data to another data controller.

For any other questions regarding the manner in which we process personal data and/or for exercising your previous stipulated rights you can contact us at